Still looking for answers? Log a support ticket here

I am new to {{crypto_long}}. Where should I go?

Weusecoins has nicely laid out information about {{crypto_long}} from beginner to advanced levels. Bitcoin.com also has a good introductory site from a different perspective.

What is Instant Search functionality about?

Instant Search shows you balance and transaction history of {{crypto_long}} address. The results are displayed on the fly as the user keys in the address.

How to quickly monitor my address /tx ?

Search the address(es) you want to monitor and then click Monitor button. You will receive a push notification when confirmed tx occurs on this address. This feature works only on Chrome 42+. Push notifications work even when you are not actively browsing the website. Also to avoid spam, it sends out only one notification irrespective of number of transactions. For repeated notifications you can click on monitor again or use Wallet Watcher.

What does pending transactions mean on search page ?

The pending transactions on the search page show the unconfirmed (zero confirmations) and partially confirmed (one confirmation) happening on the address.

Once the transaction gets two confirmations on blockchain, it ll be moved to transaction history tab.

How to search wallet/multiple addresses

The search feature allows you to key in multiple addresses at a time and check the aggregate transaction history, balance of all the addresses in a single go. Multiple addresses can be keyed in separated by comma, space or newline.

How to search HD wallet?

Using extended public key you can view all balances/transactions of your HD wallet. Extended public key starts with 'xpub' and is used to derive all {{crypto_long}} addresses in your wallet. Follow given instructions to locate extended public key for your wallet:

  • Electrum 2.x: Wallet > Master Public Keys
  • Mycelium: Accounts > Select account > Select Export from Menu > Show Public
  • myTREZOR: Basic settings > Show XPUBs
  • Blockchain.info: Settings > Addresses > Show xPub > Continue
  • Copay.io: Settings > Advanced > Wallet Information > EXTENDED PUBLIC KEYS
  • Ledger: Follow instructions in this article
  • Airbitz: Transactions screen > 3 dots > Export > Wallet Public Seed (XPub) > View or Save
  • Bitcoin Wallet (Android): 3 dots > Settings > Diagnostics > Show xpub > Share to clipboard, email
  • Blockchain.com: Settings > Wallets & Addresses > Select Bitcoin Cash > Manage Wallet > Show xPub
  • Electron Cash: Wallet > Information...

How to search a vanity address?

A vanity address is a personalized {{crypto_long}} address having a predefined prefix, for more details check here. To search a vanity address type in the prefix, for example 1dice, 1Donate, 1Lucky. Prefixes of 4 - 10 characters are supported. The top five addresses having latest transactions matching the prefix are shown. This feature is no longer available. Please contact webmaster@blockonomics.co for queries/questions.

What are some examples of search?

Wallet/Multiple address search
1Bw1J2b4KF2b9KrQFWzk5Qu8DCf4jWMEBi 1Bw1rHnZDLqeEdvj1XBkuA7Ls9JgLn3uCN 1dice8EMZmqKvrGE4Qc9bUFf9PX3xaYDp, 1LuckyG4tMMZf64j6ea7JhCz7sDpk6vdcS, 1NFyuQ5MZZBWmLJ6FwgmtVv1cSyhiekG9q HD wallet search
xpub6BfKpqjTwvH21wJGWEfxLppb8sU7C6FJge2kWb9315oP4ZVqCXG29cdUtkyu7YQhHyfA5nt63nzcNZHYmqXYHDxYo8mm1Xq1dAC7YtodwUR Multiple HD wallet search xpub6BfKpqjTwvH21wJGWEfxLppb8sU7C6FJge2kWb9315oP4ZVqCXG29cdUtkyu7YQhHyfA5nt63nzcNZHYmqXYHDxYo8mm1Xq1dAC7YtodwUR xpub661MyMwAqRbcGJRSqFchVsmi1RvxEb546fePRgitBdSxrxgbw9uJCkUoXWmmVmsK3oYh5mMKSqd7TZ69jKf5DeCvWYyDfpn2Yp4ubeRkUph

Wallet/Multiple address search
qpm70ahl4vx62j87ldzq5eedmdryhjd7ku0j5pch56 qpm7smwa64hh6yvrpvthlg9p4sgngyy8py4crjdkv9 qqr0rdn0leya7l7wdpxlzmrz7kwuntda8uljtmlva9, qrd9mh5g8nqgf7ks6u4tfn0tzys9l33mlq4zs339tx, qr5jlaetqq4dlxhc8me38q3vh2glay8ktqht32eyt5 HD wallet search
xpub6BfKpqjTwvH21wJGWEfxLppb8sU7C6FJge2kWb9315oP4ZVqCXG29cdUtkyu7YQhHyfA5nt63nzcNZHYmqXYHDxYo8mm1Xq1dAC7YtodwUR Multiple HD wallet search xpub6BfKpqjTwvH21wJGWEfxLppb8sU7C6FJge2kWb9315oP4ZVqCXG29cdUtkyu7YQhHyfA5nt63nzcNZHYmqXYHDxYo8mm1Xq1dAC7YtodwUR xpub661MyMwAqRbcGJRSqFchVsmi1RvxEb546fePRgitBdSxrxgbw9uJCkUoXWmmVmsK3oYh5mMKSqd7TZ69jKf5DeCvWYyDfpn2Yp4ubeRkUph

How to get started?

Go to address watcher tab, add {{crypto_long}} addresses you want to monitor. Assign tags to your addresses. View quick overview of balances in the dashboard.

What is the purpose of tags?

Every address in your address watcher can be tagged with your own tags. All addresses having same tag are treated as an aggregated account. For e.g. You may tag multiple addresses as “hot wallet”, to view cumulative balance/transactions of "hot wallet" account

What does History show?

Whenever a transaction happens on your addresses in the block chain, the corresponding credit/debit is recorded in the History.

Track balance history in the graph. Click on a transaction row to locate it on the graph.

What is transaction fee wizard?

This will suggest you optimal transaction fee in BTC based on current {{crypto_long}} network conditions. Choose the account you want to spend from, enter the amount and press submit. Please note that this will not spend the amount, as it doesn't have access to your private keys. It is only a suggestion for transaction fee which you must enter in your wallet, before sending out the transaction.

How to get email notifications of transactions on my addresses?

Settings -> Subscribe to transaction notification email.

What are Pending Transactions?

Blockonomics considers a transaction confirmed after getting two confirmations on {{crypto_long}} blockchain. Unconfirmed (zero confirmation) and partially confirmed (one confirmation) transactions can be seen in pending transactions

The balance in my wallet is not matching the balance shown in dashboard, why?

Blockonomics requires two confirmations on blockchain to update balance. Check Pending transactions tab for transactions in process.

How secure are my {{crypto_long}}s?

The website never asks for your private keys. You control your own {{crypto_long}}s. Only your public {{crypto_long}} address is needed to show you the required information.

I am concerned about privacy

We don’t track IP information / keep old logs. We allow upto 20 addresses, you can mask the addresses you control by adding additional dummy addresses. You can use keep using guest login without ever needing to signup with an emailid. You can read more about privacy of {{crypto_long}} tracking here.

What if I don't want to register or use my emailid?

Blockonomics provides an option to login as guest for those who don't want to register or use their emailid.

The guest login generates a unique guest emailid, which will be shown after you login as guest. This id can be used to track your {{crypto_long}}s. The password for the auto generated emailid can be set from the settings page.

How to create invoice?

Goto search page and enter the {{crypto_long}} address through which you want to receive payment. Click on Create P2P Invoice. Enter details required and share the generated link to the peer who is required to make payment.

What is P2P invoice?

Peer to peer invoice enables you to receive payments using your own {{crypto_long}} address in a secure way. Invoice details are encrypted on your browser and protected using secret key. The secret key is never sent to server, which only stores the encrypted invoice content.

Can I use my existing address to receive payments?

Existing address can be used once all existing payments to the address have been confirmed. Although, a new address is recommended for each payment for privacy purposes.

When will the invoice expire?

The payer has 7 days to pay the invoice. If the invoice is unpaid after this time, it will expire. You should create a new invoice in this case.

What is merchant integration?

Blockonomics allows you to accept {{crypto_long}} payments on your website. Payment go directly into your {{crypto_long}} wallet. For more information check our blog post.

How to get started?

You need an HD {{crypto_long}} wallet, for example blockchain.info, mycelium, trezor and ledger. Goto merchant page and complete the wizard. After this can you receive payments on your website by using any of our ecommerce integrations/using our payments API

What is the pricing?

You can checkout our pricing here

What is automatic gap limit fix?

When you have more than 20 unpaid addresses in a row, HD wallets will stop discovering your funds. Gap limit issue is explained here. Blockonomics will automatically send small amount of funds to your wallet to fix this. There are no changes in API / and merchant doesn't need to do anything on his side to handle this.

I have multiple websites, how do I receive payments on all of them from single blockonomics account?

Create a new xpub for each of your website and add them into wallet watcher. Then you can specify corresponding callback url in Merchants> Settings. More information ..

What do I put in the callback url, I don't have a server yet?

Callback url must be a publicly reachable domain/ip. If you don't have a public url and are testing from your local network, we recommend you use Dynamic DNS to get a public url pointing to your computer.

I am getting Unable to generate new address error, what do I do?

Please refer to this article

When I call new_address API, I am getting 401/500 status?

Make sure you are using http POST and not GET method. Also make sure you are sending your API key in the authorization header.

How do you charge payment fee, when payments go directly to my wallet?

We deduct money from a prepaid credit balance. You can deposit money into your credit balance here.

I did everything, but not getting callback to my server?

Check logs in the merchant tab, to see where the callback is going and what is the http status. Try generate test payment / update the callback url and try again.

What is BTC mail?

BTC mail is a peer to peer way to send bitcoin using just an email address.

How does it work?

BTC mail uses split key generation for distributed trust.
Basically the sender and blockonomics have only part of the private key but can generate the public bitcoin address. Receiver has both parts of the private key and can claim the bitcoins.

  • Sender generates private_key1 on his browser and shares link having private_key1 with receiver.
  • Blockonomics generates private_key2 on its server and mails it to the receiver as the redeem code.
  • Sender sends public_key1 to blockonomics server which combines public_key1 and public_key2 to generate the final bitcoin address. Sender can then send bitcoins to this address.
  • Receiver combines private_key1 with private_key2 on his browser to claim the bitcoins

How is this better than a centralized service that keeps coins in its vault?

Centralized services can be hacked and can go down anytime. In this case even if blockonomics server is compromised, the hacker cannot take your bitcoins because he will only get a part of the private key.

How is this better than me mailing directly my private key ?

If sender mails his private key, receiver is not sure of complete control of bitcoins. Anytime the sender can withdraw the bitcoins.

I entered a wrong email address, how do I get a refund?

You can visit the redeem link after one week to automatically claim the refund. Note that this is possible only if bitcoins have been not redeemed. If anyone with the redeem link and the redeem code successfully claims the bitcoins before one week, no refund is possible. We don't verify identities and blockonomics part of private_key is deleted from our server on redeem.

What is the price of the service?

This service is completely free of cost.

How do I import the private key in my wallet ?

Instructions coming soon.

Why are people so excited about Blockonomics?

Blockonomics provides permissionless merchant services for Bitcoin: Customers don't need prior approval to create an account nor do they need to provide personal information. In the spirit of "being your own bank", Blockonomics merchants do not have to worry about a third party holding onto their revenue; all payment addresses are from the customers' own wallets! As a result, Blockonomics is one of the most unique and sought after merchant solutions and API providers in the digital currency space.

How can I take part in Blockonomics growth?

We are now offering an affiliate program for users who wish to encourage others to use the Blockonomics platform. All you need is a Wallet Watcher account where you can access the Referrals page to get your unique, shareable link. The number of new customers who use your link to signup will be shown to you on the Referrals page.

What is the affiliate reward?

Affiliates who have referred merchants will receive 30% of the standard fee we collect from those merchants' activities. For example: If you have referred three merchants who receive a combined 25,000 USD in total sales, then our fee from that revenue will be 1% or 250 USD, and you will receive 30% of that or 75 USD.

How is the affiliate paid?

Your affiliate commissions will be paid once per month to your Wallet Watcher account based on the previous month's activity. You can visit the Credit Balance page within your account to view/withdraw your current balance and commissions history. If you are also an active merchant on our platform then your affiliate rewards can be left in whole or part to pay for your own use of our services.

Are there any restrictions?

Yes. By using your referral link you expressly agree to our entire terms of service including the Terms and Conditions specific to affiliates. Amongst those provisions: You may have only one referral account, you may not refer yourself, you may not create accounts on the behalf of third-parties, you may not spam, and you may not engage in fraudulent behavior. Blockonomics may confiscate or terminate your rewards and/or your account at our own discretion if we feel that you have violated these terms in any way or to protect the integrity of our platform.